Duo Multifactor Authentication (MFA)

Introduction

Pace University uses Duo Multifactor Authentication (MFA) for access to designated applications, which helps to strengthen security measures and mitigate potential system access vulnerabilities. MFA, also known as 2-factor authentication, adds a second verification step (or 2nd factor) by utilizing a mobile device possessed by the authorized Pace member seeking access to the application. The mobile device can be a Pace-owned or personal cell phone or tablet, or in some cases it can be a hardware token, which is assigned to the end-user. The device is used to complete authentication and gain access to the application.

Explanation

The table below lists Pace systems that are protected with MFA based on your university role (e.g. faculty, staff, student, etc.).  If you need to enroll, please see Duo (MFA): First Device Enrollment article.

List of Protected Pace Systems that Require Duo Multifactor Authentication (MFA):

Note:

  • YES = Duo is required for access by listed group   
  • NO = Duo is not required for access by listed group   
  • N/A = Application is not accessible to listed group
System Faculty Staff/Student Employees Contractors     Students Enrolled in Duo MFA Students Not Enrolled in Duo MFA
Appsrv Applications (various)
Note: Duo MFA required by some Appsrv applications
YES
(for some apps)
YES
(for some apps)
YES
(for some apps)
YES
(for some apps)
YES
(for some apps)
Banner Applications YES YES YES YES
As of 1/11/21
YES
As of 1/11/21
Citrix Virtual Environment
(virtuallab.pace.edu)
YES YES YES YES YES
Degree Works YES YES YES YES
As of 1/11/21
YES
As of 1/11/21
DestinyONE YES YES YES N/A N/A
Interfolio
(interfolio.pace.edu)
YES
As of 3/10/21
N/A N/A N/A N/A
MyPace Portal
(portal.pace.edu)
YES YES YES YES YES
As of 1/11/21
Office 365 Applications
(portal.office.com)
YES YES YES YES
As of 5/11/21
YES
As of 5/11/21
PeopleAdmin YES YES YES N/A N/A
SciQuest YES YES YES N/A N/A
TeamDynamix
(via Shibboleth login)
YES YES YES N/A N/A
RD Gateway Services YES YES YES YES YES
RDSessionFarm1 YES YES YES YES YES
Slate Undergrad
(via Sibboleth login)
YES YES YES YES NO
Terra Dotta YES YES YES YES NO
TouchNet Payments YES
As of 4/1/21
YES
As of 4/1/21
YES
As of 4/1/21
YES
As of 4/1/21
YES
As of 4/1/21
Transact System YES YES YES YES NO
Virtual Private Network (VPN) YES YES YES YES YES
Web File System (WFS)
(wfs.pace.edu)
YES YES YES YES YES
Zoom Health (Telehealth)
Note: For select users only
YES YES YES YES YES
In order to gain access to systems that require MFA, end-users need to enroll and then download and install the Duo Mobile app to their device. When logging in to the system, end-users will be prompted to enter a passcode, which they will retrieve from their Duo app on their device. Once the correct passcode is entered, the system will allow access.

If you need assistance enrolling in MFA, or if you have any questions about this initiative, please contact the ITS Help Desk at (914) 773-3333 (pacehelpdesk@pace.edu) or online at Submit Ticket Request.