MyPace Portal

Introduction

You use MyPace Portal to access information about your courses, accounts, financial aid, registration, grades, pay advice, tax forms, personal information, course rosters, faculty resources and much more! In addition, the Portal gives you access to Pace activities, events, and news.

Note: If you are a first-time user and have never logged into your MyPace Portal account, you will need to activate your account and set up your password first, before proceeding with the steps below.  You'll also need to be enrolled in Duo Multifactor Authentication (MFA).  To enroll, please review the Duo (MFA): First Device Enrollment article.

Instructions

Provided below are step-by-step instructions for logging in to MyPace Portal.

  1. Go to https://portal.pace.edu
  2. Log in with your MyPace username (e.g. jd12345n) and password
    Pace Credentials
  3. Click LOGIN
    Login
  4. You will be directed to the MyPace Portal Home page
    MyPace Portal
    • Note: Duo Multifactor Authentication (MFA) Passcode Requirement:
      • Faculty, staff, contractors, and students will be prompted to enter an additional passcode to complete their 2-factor authentication to gain entry into MyPace Portal. To enroll a device for the first time, please visit Duo (MFA): First Device Enrollment article. Please see additional instructions in using Duo prompt below.

Instructions for faculty, staff, contractors, and students who have enrolled in Duo MFA:

All faculty, staff, contractors, and students are required to use Duo 2-factor authentication. To enroll your device for the first time, please visit Duo (MFA): Initial Setup for Protected Pace System article.

  1. If prompted, click the Enter a Passcode button, which will enable the passcode field
    Enter a Passcode Button
  2. You will be prompted to enter your Duo passcode.
    Duo Passcode
    • Note:
      • Instructions in retrieving the passcode from a Duo registered device can be found in the next step.
      • Users with multiple Duo registered devices can select from the Device drop down menu to specify the device where the passcode number is being generated from.
  3. Open Duo Mobile app from your mobile device
    Duo App
    • Note: Users with a Duo hardware token can turn the device ON by pressing the green button and skip to step 6.
  4. In the Duo Mobile app, tap Pace University if the 6-digit passcode is not shown
    Pace University
  5. A passcode is generated from the Duo Mobile app as shown in the example below
    Duo Passcode
    • Note: The generated passcode can only be used once. To generate a new one, click the Refresh refresh icon next to the passcode.
  6. On the MyPace Portal page, enter in the 6-digit passcode generated from the Duo Mobile app or hardware token
    • Note:
      • You may select, Remember me for 6 days for a particular device/browser being used.
        Remeber for 6 Days
      • This option will allow you to bypass the Duo 2-factor authentication step for 6 days, but it is associated with the device and/or browser used. So if you try to log in again from a different device or browser within the 6-day time frame, you will be prompted for the Duo passcode again.
         
  7. Click Log In
    Log In
  8. You will then be directed to the MyPace Portal Home page

For further assistance to obtain technical assistance from an ITS representative, please use the following means:

Note: Due to the COVID-19 pandemic, staffing at our walk-in center locations has been significantly reduced. We strongly recommend that you call the ITS Help Desk first for assistance, or if you need to make a walk-in appointment with a technician.