Service Catalog

Categories (22)

Auxiliary Services

Services offered by Auxiliary Services including One Card, Meal Plan ad digital lockers. Click the link below to submit a ticket request.
Expand

Benefits (Employees Only)

Services offered by Benefits including inquiries on Medical, Dental, Vision and other benefits at Pace.
Expand

Budget and Accounts Payable

Service offerings related to Accounts Payable and Budget and Planning.
Expand

Campus Safety and Security

Services offered by Campus Safety and Security including lock and key requests, safety hazards reporting a security incident and emergency management.
Expand

Commencement

If you are a graduating student with questions related to commencement, please visit the FAQ at www.pace.edu/commencement before submitting your inquiry. There you will find answers to the most frequently asked questions about applying for graduation, registering, and requesting tickets to attend Commencement, ordering academic regalia, planning for arrival and more.

If you have an inquiry or request not answered in the FAQ, please click the Commencement Inquiries link below to submit your inquiry. If you are not already logged in, you will be prompted for your MyPace username and password. Complete and submit the form and a member of our Commencement Team will respond within three business days.
Expand

Development & Alumni Relations

Development & Alumni Relations
Expand

Dyson MCVA Lab

Request Support for the Dyson MCVA Lab Support. Click on the link above for more information and to submit a ticket.
Expand

Enterprise Information Systems

Services offered by Financial Information Systems.
Expand

Faculty Assign

Service requests related to Faculty Assignments
Expand

Financial Aid Office

Services offered by the Financial Aid Office to assist Undergraduate and Graduate students with their financial aid.
Expand

Haub School of Law - Financial Aid Office

Services offered by the Financial Aid Office to assist Haub School of Law students with their financial aid.
Expand

Human Resources

Below are the associated HR departmental email address for one of the following inquiries: 

Adjunct/Faculty Pay Rate Change Inquiry - email HRData@pace.edu

Salary Inquiry - email HRData@pace.edu

Graduate Assistant Contract Status - email HRData@pace.edu

Recruiting or Onboarding Inquiry - email Talentac@pace.edu

TIAA 403(b) Contribution Update - email Benefits@pace.edu

Undergraduate and Graduate Tuition Remission Application Inquiry - email Benefits@pace.edu

Employment Verification Inquiry - Visit “The Work Number” website or call 1-800-367-5690 (most verifiers) or 1-800-660-3399 (social service agencies). The Pace University code is 13914. Additional information can be found here: https://www.pace.edu/human-resources/working-pa...
Expand

Information Technology Services

Request Services and Tech Support for Pace IT Systems and Related User Accounts.

Select a category and service below to submit a ticket.

Need more help? You can also contact us via telephone or email:

Telephone: 914-773-3333
Toll Free (within U.S.A. only): 1-855-722-3487
E-mail: pacehelpdesk@pace.edu

To check reported system issues and outages, please visit: STATUS.PACE.EDU
Expand

Mail Services

Request Services and Support from University Mail Services. Click on the link above for more information and to submit a ticket.
Expand

Office of the Registrar

Services offered by the Office of the Registrar
Expand

OnTrack

OnTrack is an innovative, collaborative online tool designed to enhance communication, appointment scheduling, and provide early alerts for Pace students. This platform connects students with faculty, advisors, and student support services using flags, kudos, notes, to-dos, and messaging. The goal is to support student persistence and success. If you're experiencing any access issues or having trouble using one of the features, simply click the link below to submit a ticket request.
Expand

OPAIR

Office of Planning Assessment and Institutional Research (OPAIR). Click on the link above for more information and to submit a ticket.
Expand

Pace Online Programs

Pace Online Programs
Expand

Payroll

Click on the links below for more information and to submit a ticket.
Expand

Student Accounts Office

Billing and Payment, Health Insurance, Immunization Compliance, New York State Aid (HESC), Outside Scholarships
Expand

University Relations Projects

Submit task/project requests for Student Communications initiatives.

View current communication calendar:
https://helpdesk.pace.edu/TDClient/213/Portal/P...
Expand

Veteran Affairs

Veteran Affairs
Expand