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Please submit a ticket here for one of the following reasons: Pay Statement Inquiry, Lost Check or Direct Deposit Inquiry, Timesheet Inquiry, UKG Employee Data Inquiry, UKG Payment Action or HR Action Inquiry.


Student billing is on a semester-basis. Billing statements as of print date are emailed to students' Pace-issued email accounts. Up-to-date account and billing details are available in the Payment Portal. Please note: Students are responsible for all charges, whether or not a University bill is received. Updated semester charges and payments/financial aid/credits are available through the My Account/Account Activity menu option in the Payment Portal.


Request support for updating or any concerns with the Pace Portal site


The 1098-T form is available to all Pace University students who had qualifying account transactions during the previous calendar year to comply with the American Opportunity Credit, formerly the Hope Credit and Lifetime Learning Credit. For specific instructions, refer to the IRS publication 970: Tax Benefits for Higher Ed (PDF) or www.irs.gov for all IRS forms.


Request support for issues related to the Webpage.pace.edu server


Request for Pace account issues, including username, password, Duo authentication, and more


Use this form to submit a copy of your signed Graduate Scholarship Agreement form.


Payment Plans
Wire Payments
Credit, Bank Card payments


Add/Drop Course - Registration Action Form
General Registration inquires and issues


Enrollment in Undergraduate Course at Another Institution (CAAI)
Graduate Transfer Credit Inquires
Study Abroad
Syllabus Submission
Transfer Credit Evaluation Inquiries


If you do not currently have Federal Work Study included in your Financial Aid package and would like to be reviewed for Federal Work Study eligibility.


Tuition Cancellation and Refunds


Clearinghouse Verification
Deferment, Common Application, Dependent Student Certification,
Scholar Enrollment, Firstmark Services Verification,
and Sibling Enrollment Verification


Hardware/Software, Performance/Malware Issues, Equipment Setups/Moves/Disposal


Software installation review of blocked application by your Pace computer.


Dyson - MCVA Equipment Reservation


Open an Application for Graduation request with the Office of the Registrar.