My Recently Visited Services
Student billing is on a semester-basis. Billing statements as of print date are emailed to students' Pace-issued email accounts. Up-to-date account and billing details are available in the Payment Portal. Please note: Students are responsible for all charges, whether or not a University bill is received. Updated semester charges and payments/financial aid/credits are available through the My Account/Account Activity menu option in the Payment Portal.
General IT inquiry of services and request
If you do not currently have Federal Work Study included in your Financial Aid package and would like to be reviewed for Federal Work Study eligibility.
Click the link above to submit a ticket request.
Click here to submit a ticket in regards to the Graduate Assistantship Contract system for paying graduate students.
Please submit a ticket here for one of the following reasons: Pay Statement Inquiry, Lost Check or Direct Deposit Inquiry, Timesheet Inquiry, UKG Employee Data Inquiry, UKG Payment Action or HR Action Inquiry.
Graduation Attendance
Degree and/or Enrollment Verification
IT quote request for an Adobe Creative Cloud product or IT equipment.
Hardware/Software, Performance/Malware Issues, Equipment Setups/Moves/Disposal
New Diploma Requests
Replacement Diploma Requests
Electronic Diploma Requests
Banner Admin customization, changes, or other configuration requests.
OnTrack is a tool at Pace University, utilized by faculty, staff, and students. OnTrack supports student persistence and success initiatives. Please provide information regarding your inquiry below and click Submit to create a ticket.
The 1098-T form is available to all Pace University students who had qualifying account transactions during the previous calendar year to comply with the American Opportunity Credit, formerly the Hope Credit and Lifetime Learning Credit. For specific instructions, refer to the IRS publication 970: Tax Benefits for Higher Ed (PDF) or www.irs.gov for all IRS forms.
Request support for issues related to the Webpage.pace.edu server
Request for Pace account issues, including username, password, Duo authentication, and more
Use this form to submit a copy of your signed Graduate Scholarship Agreement form.