My Recently Visited Services
General IT inquiry of services and request
Student billing is on a semester-basis. Billing statements as of print date are emailed to students' Pace-issued email accounts. Up-to-date account and billing details are available in the Online Billing & Payment Center. Please note: Students are responsible for all charges, whether or not a University bill is received. Updated semester charges and payments/financial aid/credits are available through the My Account/Account Activity menu option in the Online Billing & Payment Center.
Please submit a ticket here for one of the following reasons: Pay Statement Inquiry, Lost Check or Direct Deposit Inquiry, Timesheet Inquiry, UKG Employee Data Inquiry, UKG Payment Action or HR Action Inquiry.
If you do not currently have Federal Work Study included in your Financial Aid package and would like to be reviewed for Federal Work Study eligibility.
Academic Probation
Change of Major, Minor, or Certificate
CPOS
Degree Conferral
Degree Audit
Degree Works
Double Line Request
Waiver and Substitution
Zoom licensing, provisioning, authentication, and general support.
Software installation or remote access to workstations in the ITS computer labs or classrooms
The 1098-T form is available to all Pace University students who had qualifying account transactions during the previous calendar year to comply with the American Opportunity Credit, formerly the Hope Credit and Lifetime Learning Credit. For specific instructions, refer to the IRS publication 970: Tax Benefits for Higher Ed (PDF) or www.irs.gov for all IRS forms.
Click here to submit a ticket in regards to a lock or key creation for a location on the Westchester campuses.
New Diploma Requests
Replacement Diploma Requests
Electronic Diploma Requests
Click the link above to submit a ticket request.
For student-related reports.
Requests related to creating, restoring, deleting, mapping, or granting access to a file share (network drive).
Clearinghouse Verification
Deferment, Common Application, Dependent Student Certification,
Scholar Enrollment, Firstmark Services Verification,
and Sibling Enrollment Verification
Open an Application for Graduation request with the Office of the Registrar.
Hardware/Software, Performance/Malware Issues, Equipment Setups/Moves/Disposal
A BRD is required for any project that lasts more that 4 weeks, has a defined start and end, and involves any technical work to be done (I,e coding)
E-Procurement market place (SciQuest) is a web based application that allows users to purchase products/services from vendors. E-procurement provides faster handling of purchase orders with quick, simple access to contract or negotiated pricing through on-line catalogs that eliminates paper as well as the need to copy and file requisitions - access via our University Portal.
IT quote request for an Adobe Creative Cloud product or IT equipment.