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Knowledge Base
Categories (9)
Finance and Administration
Information and FAQ's pertaining to systems used by Finance and Administration including Kronos, E-Procurement, Chrome River and PeopleAdmin.
Financial Aid
Essential Financial Aid Information, Step-by-Step Guides to Finalize your Aid, and Answers to Frequently Asked Financial Aid Questions.
Information Technology Services
Use the Search bar on top to find information, FAQs, and how-to instructions to support your use of technology at Pace.
Need more help?
• Try the "Solutions to IT Questions/Issues" article below
• Submit a ticket request by using the "Quick Links to IT Services and Support"
You can also contact us via telephone or email:
• Telephone: 914-773-3333
• Toll Free (within U.S.A. only): 1-855-722-3487
• E-mail: pacehelpdesk@pace.edu
Student Accounts
Information about tuition and fees, immunization compliance, health insurance waivers, tax forms, veteran services, outside scholarships, and refunds.
Auxiliary Services
Information about the One Card, campus dining, Flex and Voluntary (Dawg) Dollars, Campus Account, Locker Rentals and Bookstores.
Human Resources
Information in regards to staff, student and faculty hiring and onboarding processes and Benefits offered at Pace.
Payroll and Tax Information
Click here to view articles in regards to payroll, pay statements, employee self-service, ADP and more.
Campus Safety and Security
Information pertaining to on-campus parking, parking permits, Pace Safe App and Visitor Access etc.
Admissions
Articles (1)
How to Request a Service (Submit a Ticket) in TeamDynamix Help Desk
Contains steps to locate a service and submit a ticket request; where to see previously submitted tickets; and how to add/remove services in favorites section.
Additional Resources
Popular Articles
Financial Aid Document Submission Form
Zoom: Updating Zoom Desktop Client
Zoom: Authenticating Into the Zoom Client with Pace Account
Quick Links to IT Services and Support
Account Activation for Students, Faculty, Staff, Emeritus, Retiree, and Alumni
Recent Articles
Email
140 WM Classrooms
163 WM: 1315, 1320, 1330 & 1335
Classes: Adding Timing and Display Options in a Quiz
Classes: Creating a Quiz
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