Popular Services
General IT inquiry of services and request
If you do not currently have Federal Work Study included in your Financial Aid package and would like to be reviewed for Federal Work Study eligibility.
Add/Drop Course - Registration Action Form
General Registration inquires and issues
Hardware/Software, Performance/Malware Issues, Equipment Setups/Moves/Disposal
Clearinghouse Verification
Deferment, Common Application, Dependent Student Certification,
Scholar Enrollment, Firstmark Services Verification,
and Sibling Enrollment Verification
Students returning from a leave of absence may appeal for the reinstatement of their Pace-funded merit scholarship. If they meet all the standards for reinstatement, including satisfactory academic progress, the merit awards will be restored upon their resumption of studies.
If you previously broke the terms of your scholarship agreement form (i.e. failed to meet the QPA requirements) students may appeal for the reinstatement of their Pace-funded merit scholarship once they are again meeting the requirements.
Student billing is on a semester-basis. Billing statements as of print date are emailed to students' Pace-issued email accounts. Up-to-date account and billing details are available in the Online Billing & Payment Center. Please note: Students are responsible for all charges, whether or not a University bill is received. Updated semester charges and payments/financial aid/credits are available through the My Account/Account Activity menu option in the Online Billing & Payment Center.
Academic Probation
Change of Major, Minor, or Certificate
CPOS
Degree Conferral
Degree Audit
Degree Works
Double Line Request
Waiver and Substitution
New Diploma Requests
Replacement Diploma Requests
Electronic Diploma Requests
Request for Pace account issues, including username, password, Duo authentication, and more
If you still need assistance from the Financial Aid Office or have a general request not included above.
Loan assistance for students and their parents.
Order Problems
General Questions
Certification Requests: CA & TX PA Boards only
Departmental/Network Printers/Copiers, Office/Desktop Printers, Pharos (UniPrint) Printing System
Auxiliary Services provides support in the areas of One Card, Meal Plan, Book Stores, Digital Lockers etc.
Banner Admin customization, changes, or other configuration requests.
Classes Learning Management System (LMS), Brightspace.
Requests related to creating, restoring, deleting, mapping, or granting access to a file share (network drive).
Administrative Landline Telephones, Voicemail, Call Centers, Fax, Residence Hall Cable TV.
Click here to submit a ticket in regards to a lock or key creation for a location on the Westchester campuses.
UKG Ready is an online HR and Payroll system that includes recruitment (posting of positions), updates to position descriptions, new hire onboarding, benefits enrollment, HR Actions including supervisor updates, payment actions and terminations and timekeeping (timecards and the approval of time). Click "Submit Ticket" on the right hand side to submit a request.