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Services or Offerings?
Academic Tool Support Request
  1. Services
  2. Information Technology Services
  3. Academic Tools
Account, Password, or Duo MFA Support
  1. Services
  2. Information Technology Services
  3. Account, Password, Duo MFA, or General Inquiry
Pace username, password, Duo authentication, and more.
Classes LMS Support Request
  1. Services
  2. Information Technology Services
  3. Classes LMS & Zoom Support
Classes Learning Management System (LMS), Brightspace.
Classroom Technology Issue
  1. Services
  2. Information Technology Services
  3. Educational Media & A/V Equipment for Events
Computers (Hardware/Software)
  1. Services
  2. Information Technology Services
  3. Computers, Printers/Copiers, Mobile Devices, & IT Quotes
Hardware/Software, Performance/Malware Issues, Equipment Setups/Moves/Disposal
Ed Media General Inquiry or Request
  1. Services
  2. Information Technology Services
  3. Educational Media & A/V Equipment for Events
General Inquiry or Request
  1. Services
  2. Information Technology Services
  3. Account, Password, Duo MFA, or General Inquiry
General IT inquiry of services and request
Individual Email Account Request
  1. Services
  2. Information Technology Services
  3. Email & Office 365
Network or Device Connection Support Request
  1. Services
  2. Information Technology Services
  3. Internet, Network, & VPN
Report a Network/Internet Outage
  1. Services
  2. Information Technology Services
  3. Internet, Network, & VPN
Report Spam/Phishing or IT Security Issue
  1. Services
  2. Information Technology Services
  3. Information Security
Please use this form to report any spam/phishing or IT security issue that you would like to inform us about. Make sure to include any relevant details and/or attachments.
Telephone, Fax, Call Center, & Cable TV
  1. Services
  2. Information Technology Services
  3. Telephone, Fax, Call Center, & Cable TV
Administrative Landline Telephones, Voicemail, Call Centers, LanFax, Residence Hall Cable TV.

Looking for Mobile Device Order/Upgrade/Setup? Please use this form instead: https://helpdesk.pace.edu/TDClient/213/Portal/R...