Citrix: Virtual Desktop

Introduction

Citrix is a virtual desktop accessible within most browsers. Browsers supporting HTML5 will be able to access the Citrix desktop without the need of additional software.

Note: Faculty, staff, students, and contractors will need to use Duo Multifactor Authentication when connecting to the Citrix desktop.

List of accessible software:

Select from the following topics to jump to that section:

• Signing In
• Copying and Pasting
• Saving Files
• Opening Saved Files
• Uploading a File to Citrix
• Downloading a File from Citrix

Instructions

Signing In

1. Go to https://virtuallab.pace.edu
2. Type in with your MyPace username (e.g. jd12345n) and password
   
3. Click Log On
4. Enter the passcode from the generated Duo Mobile app and click Log In
   
   • Note:
     Duo Multifactor Authentication (MFA) Passcode Requirement: Faculty, staff, students, and contractors are required to provide an additional passcode to complete their 2-factor authentication to gain entry into Citrix. To enroll a device for the first time, please visit Duo First Device Enrollment page.

Copying and Pasting

1. Window users copy by Ctrl C or using copy option from software
   -or-
   Mac users copy by Command C or using copy option from software
2. Select area to Paste
3. Window users paste by Ctrl V or using copy option from software
   -or-
   Mac users paste by Command V or using copy option from software

Saving Files

1. Go to Save option on the application
2. Select Browse computer option
3. Select This PC
   
4. Select U Drive under Network locations
   
5. Select Documents
   
6. Name the file
7. Click Save
   

Opening Saved Files

1. Go to Open and browse option on your application
2. Select This PC
   
3. Select U Drive under Network locations
   
4. Select Documents
   
5. Select the file
6. Click Open
   

Uploading a File to Citrix

1. Open the desired program
2. Click on the Tool Bar
   
3. Click on the Upload icon
   
4. Select the file you wish to upload from your local hard drive
   
5. Click on This PC and choose where you wish to save it on your Virtual Lab
   
6. In the Virtual Lab program, open the file where you saved in previous step

Downloading a File from Citrix

1. Open the desired program
2. Click on the Tool Bar
   
3. Click on the Download icon
   
4. Select file to download from your Virtual Lab
   
5. The file will begin to download through your browser