Virtual Private Network (VPN)

Introduction

Virtual Private Networking (VPN) is a software tool that allows Pace end-users to connect securely to the Pace University network from off-campus (e.g. home).  Once you authenticate with your Pace username and password, the VPN software will create an encrypted connection between your off-campus computer and the Pace network.  This will allow you to access network resources as if you were using a computer located on-campus.

Note:

• All users are required to be enrolled in Duo Multifactor Authentication (MFA) in order to connect to VPN.  
• Connecting to the Pace VPN with Duo MFA requires the use of the Duo Mobile app, which the user must install on his/her mobile device.  If you need further assistance with this procedure, please contact the ITS Help Desk at (914) 773-3333, pacehelpdesk@pace.edu, or Help Desk Ticket.

Click on the following for instructions in installing Cisco AnyConnect VPN:

Installing Cisco AnyConnect VPN for Windows
Installing Cisco AnyConnect VPN for Mac

This article is divided into different sections. Please click on the desired link to jump to that section:

• Connecting from the Cisco AnyConnect VPN Client
• Disconnecting from the Cisco AnyConnect VPN Client

Instructions

Connecting from the Cisco AnyConnect VPN Client

1. Open Cisco AnyConnect client
2. Type vpn.pace.edu
   
3. Click Connect
   
4. Select PaceWeb_2Factor from Group drop down menu
   
5. Type your Pace Username in the Username box
6. Type your Pace Password in the Password box
   • Note: The Second Password field will require a passcode which you will need to obtain from the Duo Mobile app.
7. Open Duo Mobile app from your mobile device
   • Note: Users with a Duo hardware token can turn the device ON by pressing the green button and skip to step 10.
8. In the Duo Mobile app, tap Pace University
   
9. A passcode is generated from the Duo Mobile App as shown in the example below.
   
   • Note: The generated passcode expires after 30 seconds, so make sure to use it right away. Otherwise, click the  refresh icon next to the passcode to generate a new one.
      
10. On the Cisco AnyConnect screen, in the Second Password box, type the generated passcode
    
11. Click OK

You should now be connected to the Pace VPN.

Note: VPN disconnects after 60 minutes of inactivity or after being connected for 8 consecutive hours. If this happens and you still need VPN access, please reconnect.

Disconnecting from the Cisco AnyConnect VPN Client

1. Double-Click (or Right-Click)  Cisco AnyConnect VPN Client icon on your computer's task bar
2. Click Disconnect