Virtual Private Network (VPN)

Introduction

Virtual Private Networking (VPN) is a software tool that allows Pace end-users to connect securely to the Pace University network from off-campus (e.g. home).  Once you authenticate with your Pace username and password, the VPN software will create an encrypted connection between your off-campus computer and the Pace network.  This will allow you to access network resources as if you were using a computer located on-campus.

Note:

  • All users are required to be enrolled in Duo Multifactor Authentication (MFA) in order to connect to VPN.  
  • Connecting to the Pace VPN with Duo MFA requires the use of the Duo Mobile app, which the user must install on his/her mobile device.  If you need further assistance with this procedure, please contact the ITS Help Desk at (914) 773-3333, pacehelpdesk@pace.edu, or Help Desk Ticket.

Click on the following for instructions in installing Cisco AnyConnect VPN:

Installing Cisco AnyConnect VPN for Windows
Installing Cisco AnyConnect VPN for Mac

This article is divided into different sections. Please click on the desired link to jump to that section:

Instructions

Connecting from the Cisco AnyConnect VPN Client

  1. Open Cisco AnyConnect client
  2. Type vpn.pace.edu
    vpn
  3. Click Connect
    Connect
  4. Select PaceWeb_2Factor from Group drop down menu
    MyPace Password
  5. Type your Pace Username in the Username box
  6. Type your Pace Password in the Password box
    • Note: The Second Password field will require a passcode which you will need to obtain from the Duo Mobile app.
  7. Open Duo Mobile app from your mobile device
    • Note: Users with a Duo hardware token can turn the device ON by pressing the green button and skip to step 10.
  8. In the Duo Mobile app, tap Pace University
    Duo for Pace Univeristy
  9. A passcode is generated from the Duo Mobile App as shown in the example below.
    Duo Passcode
    • Note: The generated passcode expires after 30 seconds, so make sure to use it right away. Otherwise, click the Refresh refresh icon next to the passcode to generate a new one.
       
  10. On the Cisco AnyConnect screen, in the Second Password box, type the generated passcode
    Second Password
  11. Click OK

You should now be connected to the Pace VPN.

Note: VPN disconnects after 60 minutes of inactivity or after being connected for 8 consecutive hours. If this happens and you still need VPN access, please reconnect.

Disconnecting from the Cisco AnyConnect VPN Client

  1. Double-Click (or Right-Click) VPN Icon Cisco AnyConnect VPN Client icon on your computer's task bar
  2. Click Disconnect
    Disconnect
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