Introduction
Our two-factor authentication service provider, Duo Security, will be releasing a redesigned Duo Mobile app for iOS and Android. Duo Mobile version 4.0.0 is scheduled to be rolled out to app users as an update via the Google Play Store and Apple App Store during the following timeframes:
- For Android: October 11th-15th, 2021
- For iOS: October 11th-18th, 2021
Although Information Technology Services does not control the timing of this release, we do encourage all Pace members to update to this latest version so you can benefit from the improved experience and enhanced features. Duo Mobile version 4.0.0 will be supported on iOS 13 (or higher) and Android 8 (or higher). For older mobile operating system versions, users can continue to use the current version of Duo Mobile installed on their device and it should still work normally.
Explanation
To see a quick video that shows the upgraded version and how it compares to the old version, please watch: Introduction to the Redesigned Duo Mobile Version 4 Application
If you have any questions, please contact the ITS Help Desk at (914) 773-3333, pacehelpdesk@pace.edu, or online at Submit Ticket Request