Outlook Web App (OWA): Email

Introduction

The Outlook Web App (OWA) give you access to your Pace email via a web browser

This article is divided into different sections. Please click on the desired link to jump to that section:

Instructions

Accessing Pace Email

  1.     Navigate to email.pace.edu
  2.     Enter your username in the User name field
    sign in
  3.     Enter your password into the Password field   
    • Note: Check off Private computer if you're the only person who uses the computer. It will allow a longer period of inactivity before signing you out.
  4. Click sign in

OWA Navigation

The mail screen is divided into 3 panes:

  • Navigation Pane - Contains Mail Folder, Calendars, Contacts, and Tasks
  • Message View Pane - Shows a listing of all received or sent mail
  • Reading Pane - Displays content of selected mail

different types of pane

Here is a quick guide in navigating OWA:
how to navigate

Sort Messages

Sort emails by date, sender, size, attachments, and importance

  1. Click CONVERSATION BY DATE
    all mail
  2. Select the criteria to sort the email messages
    sort by date

Note: Conversation view groups emails together based off of the subject of the message. This is enabled by default to all OWA users. To turn off conversation view, select Off under CONVERSATIONS.

Create an Email Message

  1. Click New mail on the left side of your screen
    new email
  2. Type the desired email address
     -or-
    Click on To: or Cc: to search Pace's Global Address List
    to or cc
  3. Click in the Search people box
    search people
  4. Type the person's name who is associated with the Pace University
  5. Click the  plus symbol of the contact shown
    plus symbom
  6. Click OK once all contacts have been selected
    ok
  7. Add subject and compose your email
  8. Click Send once email is ready
    send

Add Attachments

  1. Compose an email
  2. Click the INSERT icon
    insert
  3. Click Attachments
    attachments
    • Note: Pictures can be embedded in the body of the email using the Pictures inline option
    •  
  4. Browse the computer and select the file to attach
  5. Select Open

Create a Folder

Organize your messages by creating folders within the navigation pane.

  1. Right click the folder where the new folder should appear
    right click
  2. Select Create new folder
    create new folder
  3. Type the name of the folder
    name the folder
  4. Press Enter on the keyboard

Move Emails to a Folder

Move emails from one folder to a destination folder.

  1. Select the Email in the message view pane
    select email
  2. Right click and select Move > More
    right click and click move
  3. Select the folder to where the email should be moved
    move to a location
  4. If a copy of the email should be placed in selected folder, check off the Copy this conversation to the selected folder
    click box
  5. Click Move
    move

Mark Emails as Junk

Emails marked as junk will be moved to the block senders list. Therefore all future future emails from the same sender will appear within the Junk E-mail folder.

  1. Open the Email in the message reading pane
  2. Click the More ActionMore actions icon
    click 3 dots
  3. Select Mark as junk
    mark as junk
  4. If needed, you can report the junk email to Microsoft
    report

Search for an Email

  1. Click in the Search box located at the top of the screen
    search box
  2. Type subject of the email or the part of the email message
  3. Press Enter of the keyboard to search entire mailbox
    -or-
    Select Keyword or From from the menu listed below the search
    keyword

Sign Out

  1. Click Down Arrow down arrow next to your name at the top right of the screen
    click arrow
  2. Select Sign out
    sign out

Details

Article ID: 4405
Created
Tue 3/22/22 11:24 AM
Modified
Fri 4/1/22 4:34 PM