Browser Cache Clearing

Introduction

When you visit a website, your browser takes pieces of the page and stores them on your computer's hard drive.  This content and data (files, images, code) is known as the browser cache and is meant to speed up page load times the next time you visit the same website.  However, if changes or updates are made to the website, your browser may still load the outdated content, which is stored on the hard drive, thereby conflicting with the updated website's content.  To resolve this issue, you need to clear your browser's cache so all outdated files can be removed.

To clear your browser's cache, please select a browser below and follow the listed steps.

Instructions

Firefox

  1. Click the Firefox Menumenu icon in the right-hand of the window
    Firefox Menu
  2. Click Settings or Preferences or Options
    Firefox Settings
  3. Click Privacy & Security
    General
  4. Click Clear Data under Cookies and Site Data
    Clear Data
  5. If available, select All time fully empty the cache
    Firefox All Time
  6. Select Cookies and other site data
    Clear Site Data
  7. Click Clear button
    Clear Button

 

Chrome

  1. Click on the three dots icon in the right-hand of the window
    Three dots
  2. Click Clear browsing data
    Clear Broswing Data
    • Note: Older browser versions might require you to hover over More Tools to get this option
       
  3. Select All time fully empty the cache
    Chrome All Time
  4. Select Cached images and files
    Cached Images and Files
  5. Click Clear data button
    Clear Data
     

Safari

  1. Click History from the menu
    Safari History

  2. Select Clear History
    Safari Clear History

  3. Select all history fully empty the cache
    Safari All History

  4. Click Clear History button
    Safari Clear History

 

Edge

  1. Click on the three dots in the upper right-hand corner
    Edge Three Dots
  2. Select Settings
    Edge Settings
  3. Click Privacy, search, and services below the search bar
    Edge Privacy Search and Services Options
  4. Scroll down to Clear Browsing Data and select Choose what to clear
    Choose What to Clear
  5. Select All time fully empty the cache
    Edge All Time
  6. Select Cached images and files
    Edge Cached Images and Files
  7. Click the Clear now button
    Edge Clear Now

 

Internet Explorer

  1. Click the Gear icon
    Gear Icon
  2. Hover over Safety
    Safety
  3. Click Delete browsing history
    Delete Browsing History
  4. Deselect Preserve Favorites website data
    Preserve Favorites
  5. Select Temporary Internet files and website files and Cookies and website data
    Temporary Internet Files
  6. Click Delete
    Delete
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Details

Article ID: 3604
Created
Fri 2/25/22 4:16 PM
Modified
Tue 1/2/24 4:26 PM