Browser Cache Clearing

Introduction

When you visit a website, your browser takes pieces of the page and stores them on your computer's hard drive.  This content and data (files, images, code) is known as the browser cache and is meant to speed up page load times the next time you visit the same website.  However, if changes or updates are made to the website, your browser may still load the outdated content, which is stored on the hard drive, thereby conflicting with the updated website's content.  To resolve this issue, you need to clear your browser's cache so all outdated files can be removed.

To clear your browser's cache, please select a browser below and follow the listed steps.

• Firefox
• Chrome
• Edge
• Internet Explorer
• Safari
• Safari iOS
• Android

Instructions

Firefox

1. Click the menu icon in the right-hand of the window
   
2. Click Settings or Preferences or Options
   
3. Click Privacy & Security
   
4. Click Clear Data under Cookies and Site Data
   
5. If available, select All time fully empty the cache
   
6. Select Cookies and other site data
   
7. Click Clear button
   

Chrome

1. Click on the three dots icon in the right-hand of the window
   
2. Click Clear browsing data
   
   • Note: Older browser versions might require you to hover over More Tools to get this option
      
3. Select All time fully empty the cache
   
4. Select Cached images and files
   
5. Click Clear data button
   
    

Edge

1. Click on the three dots in the upper right-hand corner
   
2. Select Settings
   
3. Click Privacy, search, and services below the search bar
   
4. Scroll down to Clear Browsing Data and select Choose what to clear
   a
5. Select All time fully empty the cache
   
6. Select Cached images and files
   
7. Click the Clear now button
   

Internet Explorer

1. Click the Gear icon
   
2. Hover over Safety
   
3. Click Delete browsing history
   
4. Deselect Preserve Favorites website data
   
5. Select Temporary Internet files and website files and Cookies and website data
   
6. Click Delete
   

Safari

1. Click History from the menu
   

2. Select Clear History
   

3. Select all history fully empty the cache
   

4. Click Clear History button
   

iOS Safari

1. Open the Settings app on your iPhone or iPad
   
2. Scroll down and tap on Safari
   
3. Scroll down and tap on Clear History and Website Data
   
4. Confirm by tapping Clear History 
   

Android Chrome

1. Open the Chrome app on your Android phone
   
2. Tap the three dots in the upper right-hand corner
   
3. Tap History
   
4. Tap Clear browsing data
   
5. Choose a date range to delete history within the Time range option.
   
   • Note: Alternatively, touch All time to delete all browsing history on Chrome.
      
6. Check Cached images and files
   
7. Tap Delete data or Clear data button