Exchange Online (Office 365): Email Account Setup for Apple iOS Email App

Introduction

Pace Students, Faculty, and Staff can set up their Exchange Online (Office 365) email account on their mobile Apple (iOS) device using the iOS email app.

Note:

• These instructions were created using iOS 17 version.
• Some steps and images below may be different for other iOS versions.

This article is divided into two sections. Please click on the desired link to jump to that section:

Note: If you have a previous Pace Exchange email account setup on your device, please follow the steps below to delete it before you complete the new setup steps.

• Setting up Exchange Online (Office 365) Email Account
• Deleting Exchange Email Account

Instructions

Setting up Exchange Online (Office 365) Email Account

1. Launch Settings
   
2. Click Mail and click Add Account... or Accounts
   • Note: If you're using an earlier iOS, go instead to Accounts and Passwords
3. Click Add Account if listed
   
4. Click Microsoft Exchange
   
5. Type your Pace email address in the Email field
   
6. Click Next
7. Click Sign In on the pop-up window
   
8. If prompted, click Continue
   
9. Type Pace password in the Password field and click Sign in
   
   • Note: If prompted to save password, select Never for This Website
     
10. Enter the Duo passcode and click the Verify button
    • Note : Retrieve 6-digit passcode generated from the Duo Mobile app or hardware token
      
11. Select from the listed options (Mail, Calendar, Contacts, Reminders) the ones you would like to sync
    
12. Click Save

Note: Your pace email account now will be listed in Accounts

Deleting Exchange Email Account

1. Launch Settings
   
2. Click Mail and click Accounts
   • Note: If you're using an earlier iOS, go instead to Accounts and Passwords
3. Select the Pace Exchange email account listed
   
4. Click Delete Account at the bottom
   
5. Click Delete Account
   

Note: After successfully deleting the Pace email account, you will an option to Add Account