Remote Desktop for Mac

Introduction

The Remote Desktop Connection allows Pace employees (staff, faculty) to connect to their Pace office/work computer remotely from another computer.  This allows them to work on files and programs, and access network resources, as if they were physically sitting in front of their office/work computer.

If connecting from another on-campus computer/laptop, which is already on the Pace domain, you only need to use the Remote Desktop Connection application.  If connecting from an off-campus computer, such as your home computer/laptop, you will first need to connect to Pace VPN, and then use the Remote Desktop Connection.  In both cases, you need to know your Pace work computer name.

To learn how to find your computer name, review:

•   Finding Computer Name

To learn how to download and connect to Pace Virtual Private Networking (VPN), review:

• Installing Cisco AnyConnect VPN for Windows
• Installing Cisco AnyConnect VPN for Mac
• Connecting to the Pace Virtual Private network (VPN)

Instructions

Connecting to Remote Desktop for Mac

Note: All Pace domain computers are automatically configured to accept Remote Desktop connection. As long as you are a local administrator on the remote computer, you should be able to remote into that computer.

To connect to your campus Windows PC from a Mac, you will need to use the Microsoft Remote Desktop application for Mac.

1. Download Microsoft Remote Desktop from the Mac App Store
   
   • Note: Once you have installed the app, the application will appear in the Applications folder.
2. Open Microsoft Remote Desktop application
3. Click New [+] → Add PC
   
4. Type your office PC’s computer name in the PC name field
   
   • Note: Type Pace University under Friendly name field. This is optional and can be left blank.
     
5. Select User Account → Add User Account
   
6. Type your domainname\username (e.g., pace\username) in the Username field
   
   • Note:
     • Leave Password field blank without a password.
     • Do not change the remaining options in the Add a User Account window
7. Select Add to go back to the main menu
8. Select Pace University or your Computer Name to launch.
   
9. Type your Pace password and click Continue
   
10. Click Continue when the Verify Certificate window displays
    

You will now be connected to your office PC machine.

Disconnecting from Remote Desktop and VPN sessions for Mac

To end a Remote Desktop session:

1. Hover over the top left of screen to display toolbar and select Microsoft Remote Desktop
   
2. Click Quit Remote Desktop
   

To end a VPN session:

1. Double-click (or right-click) Cisco AnyConnect VPN Client icon  on your Macbook tool bar
2. Click Disconnect
   

If you have any problems connecting:  Please contact the ITS Help Desk at (914) 773-3333 (pacehelpdesk@pace.edu) or Help Desk Ticket. and include the following information.