Exchange Online: Shared Departmental Mailbox via a Browser

Introduction

Only accounts that you have been granted full access to by Exchange administrators (i.e.; ITS) can be opened. This method cannot be used to open mailboxes that you have been given access to by other users.

Instructions

Opening a Shared Departmental Mailbox via a Browser

1. Go to Exchange Online (email365.pace.edu)
2. Enter your full Pace email address in the Sign in field and click Next
   
3. Enter your Pace password into the Password field and click Sign in
   
4. Type in the 6-digit passcode generated from the Duo Mobile app or hardware token
   
5. Click Log In
   
6. Click on the Profile icon at the top right
   
7. Select Open another mailbox
   
8. Type the departmental email address or mailbox name and click Open
   
9. If prompted, click the link provided and authenticate with your Pace credentials 
10. The departmental mailbox will be available on your left-hand sidebar