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Check out this article I found in the Shared Client Portal knowledge base.<br /><br /><a href="https://helpdesk.pace.edu/TDClient/213/Portal/KB/ArticleDet?ID=11327">https://helpdesk.pace.edu/TDClient/213/Portal/KB/ArticleDet?ID=11327</a><br /><br />Quick Link to Auxiliary Services Support<br /><br />Direct link to submit a ticket request.