Exchange Online (Office 365): Email Account Setup for Google Gmail App

Introduction

Pace students, faculty, and staff can set up their Exchange Online (Office 365) email account on their Google Gmail mobile app by following the steps below.

Note:

• These instructions were created using Samsung Edge S9+ with Android version 10 and Gmail version 2021.11.28.41510067. Some steps and images below may be different for other Android/Gmail app versions.
• To delete an existing Pace Email account setup, please scroll down to the section titled: Deleting Existing Pace Exchange Email Account.

This article is divided into two sections. Please click on the desired link to jump to that section:

Note: If you have a previous Pace Exchange email account setup on your device, please follow the steps below to delete it before you complete the new setup steps.

• Setting up Exchange Online (Office 365) Email Account
• Deleting Existing Pace Exchange Email Account

Instructions

Setting up Exchange Online (Office 365) Email Account

1. Find the Gmail app on your device and click to open it
   
2. Click G icon on top right of screen
   
3. Click Add another account (or Add account)
   
   • Note: If you have additional email accounts set up in Gmail, they will also display on the list.
      
4. Click Exchange and Office 365
   
5. Enter your full Pace email address (e.g. jdoe@pace.edu) and click Next or Enter
   
6. Enter your Pace password and click Sign in
   
7. Enter your Duo Multifactor Authentication (MFA) passcode when prompted and click Log In
   
   • Note: If you check the Remember me for 6 days checkbox, you’ll be able to sign into your Exchange Online email for 6 days without being prompted for your Duo MFA passcode.
      
8. Your account will be created. Click Done when prompted
   

Deleting Existing Pace Exchange Email Account

1. Find the Gmail app on your device and click to open it
   
2. Click Exchange icon on top right of screen
   
3. Click on Manage accounts on this device
   
   • Note: If you have additional email accounts set up in Gmail, they will also display on the list.
4. Click on your Pace email account
   
5. Click Remove account button and confirm removal when prompted
   

Note: The account will be removed.