Pace Virtual Private Network (Pace VPN)

Introduction

Virtual Private Networking (VPN) is a software tool that allows Pace end-users to connect securely to the Pace University network from off-campus (e.g. home).  Once you authenticate with your Pace username and password, the VPN software will create an encrypted connection between your off-campus computer and the Pace network.  This will allow you to access network resources as if you were using a computer located on-campus.

Starting on February 12 2024, the VPN login screen will only display Username and Password fields. The Second Password field will be removed, so the generated Duo passcode will need to be entered along with the password in the same Password field, separated by a comma.

The new login format will be:

Username = username
Password = password,duopasscode

Note:

• All users are required to be enrolled in Duo Multifactor Authentication (MFA) in order to connect to VPN.  
• Connecting to the Pace VPN with Duo MFA requires the use of the Duo Mobile app, which the user must install on his/her mobile device.  If you need further assistance with this procedure, please contact the ITS Help Desk at (914) 773-3333, pacehelpdesk@pace.edu, or Help Desk Ticket.

Click on the following for instructions in installing Cisco AnyConnect VPN:

Installing Cisco AnyConnect VPN for Windows
Installing Cisco AnyConnect VPN for Mac

This article is divided into different sections. Please click on the desired link to jump to that section:

• Connecting from the Cisco AnyConnect VPN Client
• Obtaining Passcode from Duo Mobile App or Hardware Token
• Disconnecting from the Cisco AnyConnect VPN Client

Instructions

Connecting from the Cisco AnyConnect VPN Client

1. Open Cisco AnyConnect client
2. Type vpn.pace.edu and click Connect
   
3. If not listed, select PaceWeb_2Factor from Group drop down menu
   
   • Note: Starting on February 12, 2024, the VPN login screen will only display Username and Password fields. The Second Password field will be removed, so the generated Duo passcode will need to be entered along with the password in the same Password field, separated by a comma.
      
4. In the Username field, type your Pace username
5. In the password field, type your Pace password, comma, and Duo passcode (format: password,duopasscode) 
   
   • Note: You will need to obtain the passcode from your Duo enabled device. For more details, see the Obtaining Passcode from Duo Mobile App or Hardware Token section below.
      
6. Click OK

You should now be connected to the Pace VPN.

Note: VPN disconnects after 60 minutes of inactivity or after being connected for 8 consecutive hours. If this happens and you still need VPN access, please reconnect.
 

Obtaining Passcode from Duo Mobile App or Hardware Token

1. Open Duo Mobile app from your mobile device
   • Note: Users with a Duo hardware token can turn the device ON by pressing the green button and skip to step 5 above.
      
2. In the Duo Mobile app, tap Pace University
   
3. A passcode is generated from the Duo Mobile App as shown in the example below.
   
   • Note: The generated passcode expires after 30 seconds, so make sure to use it right away. Otherwise, click the  refresh icon next to the passcode to generate a new one.
      
4. After retrieving the generated Duo passcode, proceed to the Cisco AnyConnect screen to complete the VPN authentication process. 
    

Disconnecting from the Cisco AnyConnect VPN Client

1. Double-Click (or Right-Click)  Cisco AnyConnect VPN Client icon on your computer's task bar
2. Click Disconnect